Anonymised case studies from the PremierPMI broker desk: what the client needed, which insurer we placed, what it cost and how the claim went.

Client case studies

Real placements from our broker desk, anonymised. Each shows the brief, the market we approached, the outcome and — where relevant — how the claim was handled.

Selected placements

ClientSituationOutcome
Family of four — mother diagnosed with breast cancer, full pathway fundedFull treatment pathway funded end-to-end by the client's Bupa By You family policy. No out-of-pocket costs beyond the £250 policy excess.,Total treatment value: circa £128,000 acro
Self-employed contractor — hip replacement in 6 weeks vs 44 NHSTotal treatment value £24,850, funded in full by The Exeter Health+ policy less £150 excess.,Client back to full earning capacity 30 weeks earlier than the NHS pathway would have p
Tech startup — 24-person group scheme launched in 3 weeksVitality Business group scheme live in 21 days, £48.90 per employee per month at launch — under budget.,First-year claims performance: 41% of employees used mental health benefit (
Retired couple (68/71) — cataract and knee replacement funded in one yearCombined treatment value £38,400. £2,550 co-pay for premium IOL upgrade; remainder funded in full by The Exeter Health+.,Both members recovered fully and travelled the following su

What these have in common

  • Every placement started with what the client would actually claim for, not the cheapest premium.
  • Underwriting was matched to the medical history, not assumed.
  • Hospital access was checked against the consultants involved.
  • We stayed on the file through pre-authorisation and renewal.

PremierPMI is a UK private medical insurance broker specialising in whole-of-market placement across 10+ leading UK health insurers including Bupa, AXA Health, Aviva, Vitality, WPA, Freedom Health, The Exeter, General & Medical and National Friendly. FCA regulated (Tesha Family Ltd, FRN 1029667). Speak to a broker on 020 4525 0884, WhatsApp 020 8064 2273, or email contact@premierpmi.co.uk.

Questions on this? A broker can talk it through

PremierPMI's brokers are available Monday to Friday 9am to 5:30pm. Call 020 4525 0884, message us on WhatsApp 020 8064 2273, or email contact@premierpmi.co.uk. You can also request a callback or meet our team.